Обо мне
  • 14 years of experience in Quality Assurance.
  • 6 years of people management experience
  • Proven ability of building QA process from scratch
  • Excellent IT background
  • Upper-intermediate spoken and written English
Опыт работы
Сентябрь 2015 — Май 2016 (8 месяцев)
Head of SL1 Support Team
Обязанности и достижения

- Managed the support team of 3 people, all working remotely
- Maintained and improved the instructions and procedures
- Hired and trained new people
- Represented the team to the Global Support Management

Сентябрь 2015 — Май 2016 (8 месяцев)
Head of Moscow Representative Office
Обязанности и достижения

- Ran and controlled the representative office
- Managed personnel (5 people)
- Worked with Financial Director and Chief Accountant to manage financial aspects of the rep office
- Reported to the head office in London

Август 2011 — Май 2016 (4 года и 9 месяцев)
QA Manager
Обязанности и достижения

- Developed and maintained regression test packs for company products
- Implemented full JIRA and Confluence support and administration
- Maintained and improved End-To-End Automated Test Application on Java
- Participated in Scrum project remotely having the rest of the team in Istanbul
- Fully supported and improved corporate web site
- Acted as a pre-sales consultant when working with customers
- Gathered customer requirements and communicated with sales and development teams to create a proposal that fits client needs
- Held presentations of company’s products for the customers

- Built QA process in the company from scratch
- Proposed software development life cycle to engage proper development and QA activities interaction
- Implemented full support of the new workflow in JIRA
- Introduced internal standards for all projects data storage on Confluence
- Hired a QA engineer and trained him to ensure full interchangeability of all QA tasks in the team

Февраль 2010 — Июль 2011 (1 год и 5 месяцев)
QA Manager
Обязанности и достижения

- Managed the team of 7 people, located in Russia and India
- Worked with production support and development teams to improve release procedure making it easier and more controllable
- Presented the team on client meetings distributing tasks requested by several business lines in London, New York, Singapore, Sydney and Tokyo. Provided full visibility of team’s tasks, problems and delays.
- Created and supported team’s wiki portal and encouraged the team to share the knowledge they get
- Actively participated in JIRA workflow improvement. As a result, all tasks grouped by their statuses are now accessible by one click.
- Set individual development tasks for team members. Advised training courses and motivated the team to improve technical and business skills

- Built QA procedure that describes full QA cycle from the moment when a task passes to QA to the moment when it is ready for a release.
- Introduced QA entry criteria to ensure proper development and pre-QA processes
- Involved stakeholders into QA tasks prioritization process
- Raised QA environment support problem. Coached QA environment support team and controlled their work to ensure the required level of service

Апрель 2007 — Январь 2010 (2 года и 9 месяцев)
QA Engineer
Обязанности и достижения

- Created and executed test plans for market connectivity project in Rates department
- Supported UAT environment, controlled production releases
- Participated in production support
- Worked with financial market support teams worldwide to understand testing requirements and to resolve production issues
- Established QA process for a new trading application
- Developed QTP-based tool for testing automation which allowed to execute regression testing up to 10 times faster
- Configured automated daily environment status check
- Moved QA data storage from JIRA to Quality Center

Сентябрь 2005 — Апрель 2007 (1 год и 7 месяцев)
FrontRange Solutions
QA Engineer
Обязанности и достижения

- Created and executed test cases for VoIP and CRM systems
- Analyzed and documented problems in bug tracking system
- Executed integration testing of FrontRange products
- Analyzed hardware compatibility of VoIP solution by setting up various system configurations and testing them
- Configured various template VMware systems for QA team
- Developed automated scripts for software API testing
- Participated in load testing
- Worked with technical writer to improve quality of documentation

Ноябрь 2002 — Сентябрь 2005 (2 года и 10 месяцев)
QA Engineer
Обязанности и достижения

- Executed verification and validation of automated flight control systems software
- Designed low-level test plans and executed them using certified test tools
- Explained in details every case where 100% coverage couldn't be achieved
- Participated in a formal review procedure as a reviewer
- Implemented a global reporting for the project

Высшее образование
Январь 2001 — Январь 2007
Кибернетики; "К"
Специализация и достижения

Кафедра 12 ("Компьютерные системы и технологии")