28 ноября приходите на новый хабрасеминар. В этот раз мы поговорим про HR-бренд, создающий образ компании, привлекательный для будущих сотрудников. Подробности и регистрация
Обо мне

SUMMARY

Solutions-driven business analyst with over 10 years’ experience supporting business solution software and analyzing business processes. ​Seeking to develop and implement methodologies for manager decisions support.

SKILLS

  • Business Systems Analysis

  • Requirements Gathering & Analysis

  • Process Improvement

  • Project Management

  • Application & Production System Support

  • Testing, Implementation & Deployment

  • Data Mining & Analytics

  • Data visualization & Presentations


TECHNICAL PROFICIENCIES

  • Operating systems: Windows, MacOS

  • Visualization tools: Tableau, MS PowerPoint, MS Excel, FastReport

  • Databases: relational, FireBird, Access

  • Programming languages: SQL, Python

  • Syntax pre-processors: IB Expert, IntelliJ IDEA

Опыт работы
Propellers
Казань
Business and Data Analyst
Октябрь 2018 — По настоящее время (1 год и 2 месяца)

Propellers is an animation studio, mainly focused on 3D animation and educational cartoons for children. As a Business and Data Analyst:

  • Decompose business processes and formalize them for in-house product development framework
  • Provide expertise for new technologies for in-house product development framework
  • Manage existing product development framework
  • Created manuals and consult end users
ATAN
Феодосия
Business and Data Analyst
Сентябрь 2008 — Февраль 2018 (9 лет и 6 месяцев)

ATAN is a national gas station chain with numerous convenience stores. As a Business and Data Analyst:

  • Provided expertise for new technologies for gas stations with convenience stores and reported the results to the company chief executive
  • Tested new prepaid scratch cards processing system and loyalty system, detected and reported bugs. Wrote statements of work for vendor programming team and implemented the fixed applications. Then created manuals and trained customers for both systems
  • Managed back office software, detected and reported bugs. Engaged software users to gather business rules and ensured alignment with vendor development team. Implemented every new release of back office software
  • Elicited the requirements, documented them and made a product implementation roadmap for data gathering terminal
  • Designed, implemented and maintained the report system for gas stations. It saves one hour for every gas station chief manager every day
  • Identified and reconciled errors in client data to ensure accurate business requirements
  • Created manuals, presentations and organized trainings on revised business processes for end users
  • Investigated fraud cases and identified false positives in loyalty system, then developed and launched anti-fraud reports. It prevented losses about $2,000 per month

Philip Morris Sales & Marketing (PMI)
Самара
Business and Data Analyst
Март 2004 — Сентябрь 2007 (3 года и 7 месяцев)

PMI is an international tobacco company who manufactures and distributes cigarettes worldwide. As a Data Analyst:

  • Controlled KPI’s for the company salesforce and customers, optimised the process of analysis of sales and performance

  • Created and reviewed systems documentation and manuals for end users, trained new salesforce employees

  • Designed new and reviewed existing reports, made presentations for sales and marketing customers

  • Consulted sales and marketing customers by leveraging available software solutions

  • Ensured repeat business by providing friendly and efficient service to all store customers

  • Completed all documentation for balancing cash/debit/credit card receipts with total sales at end of shift

Wrigley
Самара
Systems Analyst
Сентябрь 2001 — Март 2004 (2 года и 7 месяцев)

Wrigley is an international company, produces and distributes chewing gum and other consumer products worldwide. As a Systems Administrator:

  • Supported server hardware and software and user applications

  • Maintained network and server backups

  • Managed end user access to network resources

  • Responded to help desk tickets, emails, and phone calls

  • Trained new salesforce users

Infotrans
Самара
Junior Systems Administrator
Сентябрь 2000 — Сентябрь 2001 (1 год и 1 месяц)

Infotrans develops and produces computerised car-laboratories for Russian railroads. As a Junior Systems Administrator:

  • Provided support for server hardware and software

  • Maintained network and data security

  • Consulted and trained customers

  • Designed and supported first company website

Высшее образование
Самарский государственный технический университет
Самара
Факультет: Автоматики и информационных технологий; ФАИТ
Сентябрь 1995—Июнь 2000 (4 года и 9 месяцев)

Инженер-системотехник, красный диплом