Hellen Blokhina

Data and Business Systems Analyst

Местоположение

Проживание: Россия, Краснодар

Готовность к работе: готов к удаленной работе

Возраст и стаж

Стаж: 17 лет и 10 месяцев

Возраст: 41 год

Контактная информация


Профессиональные навыки


Бизнес аналитика • Системная аналитика • Датамайнинг • Базы данных • SQL • Большие данные • Microsoft Excel • Машинное обучение • Python

Опыт работы


Октябрь 2018 —
По наст. время
(1 год и 3 месяца)

Propellers

Business and Data Analyst
Россия, Казань

Обязанности и достижения

Propellers is an animation studio, mainly focused on 3D animation and educational cartoons for children. As a Business and Data Analyst:

  • Decompose business processes and formalize them for in-house product development framework
  • Provide expertise for new technologies for in-house product development framework
  • Manage existing product development framework
  • Created manuals and consult end users

Применяемые навыки

Автоматизация процессов, Разработка ТЗ, Оптимизация бизнес-процессов, SQL, Базы данных, PostgreSQL, Обучение персонала, Английский язык, Uml, Бизнес аналитика
Сентябрь 2008 —
Февраль 2018
(9 лет и 6 месяцев)

ATAN

Business and Data Analyst
Россия, Феодосия

Обязанности и достижения

ATAN is a national gas station chain with numerous convenience stores. As a Business and Data Analyst:

  • Provided expertise for new technologies for gas stations with convenience stores and reported the results to the company chief executive
  • Tested new prepaid scratch cards processing system and loyalty system, detected and reported bugs. Wrote statements of work for vendor programming team and implemented the fixed applications. Then created manuals and trained customers for both systems
  • Managed back office software, detected and reported bugs. Engaged software users to gather business rules and ensured alignment with vendor development team. Implemented every new release of back office software
  • Elicited the requirements, documented them and made a product implementation roadmap for data gathering terminal
  • Designed, implemented and maintained the report system for gas stations. It saves one hour for every gas station chief manager every day
  • Identified and reconciled errors in client data to ensure accurate business requirements
  • Created manuals, presentations and organized trainings on revised business processes for end users
  • Investigated fraud cases and identified false positives in loyalty system, then developed and launched anti-fraud reports. It prevented losses about $2,000 per month

Применяемые навыки

SQL, Python, Базы данных, Microsoft Excel, Визуализация, Работа в команде, Обучение персонала, Сопровождение проектов, Microsoft powerpoint, Генерация идей, Бизнес аналитика, Датамайнинг, Business intelligence
Март 2004 —
Сентябрь 2007
(3 года и 7 месяцев)

Philip Morris Sales & Marketing (PMI)

Business and Data Analyst
Россия, Самара

Обязанности и достижения

PMI is an international tobacco company who manufactures and distributes cigarettes worldwide. As a Data Analyst:

  • Controlled KPI’s for the company salesforce and customers, optimised the process of analysis of sales and performance

  • Created and reviewed systems documentation and manuals for end users, trained new salesforce employees

  • Designed new and reviewed existing reports, made presentations for sales and marketing customers

  • Consulted sales and marketing customers by leveraging available software solutions

  • Ensured repeat business by providing friendly and efficient service to all store customers

  • Completed all documentation for balancing cash/debit/credit card receipts with total sales at end of shift

Сентябрь 2001 —
Март 2004
(2 года и 7 месяцев)

Wrigley

Systems Analyst
Россия, Самара

Обязанности и достижения

Wrigley is an international company, produces and distributes chewing gum and other consumer products worldwide. As a Systems Administrator:

  • Supported server hardware and software and user applications

  • Maintained network and server backups

  • Managed end user access to network resources

  • Responded to help desk tickets, emails, and phone calls

  • Trained new salesforce users

Сентябрь 2000 —
Сентябрь 2001
(1 год и 1 месяц)

Infotrans

Junior Systems Administrator
Россия, Самара

Обязанности и достижения

Infotrans develops and produces computerised car-laboratories for Russian railroads. As a Junior Systems Administrator:

  • Provided support for server hardware and software

  • Maintained network and data security

  • Consulted and trained customers

  • Designed and supported first company website


Высшее образование


Сентябрь 1995 —
Июнь 2000

Самарский государственный технический университет

Автоматики и информационных технологий; ФАИТ
Россия, Самара

Специализация и достижения

Инженер-системотехник, красный диплом


О себе


SUMMARY

Solutions-driven business analyst with over 10 years’ experience supporting business solution software and analyzing business processes. ​Seeking to develop and implement methodologies for manager decisions support.

SKILLS


TECHNICAL PROFICIENCIES