Remote customer support agent

Your main task is to provide support service to the customers who visit the website/app. Mainly you will help them to perform basic actions on the website/app. Your second task is to ask, notice and collect feedback from the customers regarding service improvement.

REQUIREMENTS

• Client-oriented approach
• Competence and discretion towards customer matters and details
• Excellent reading and writing skills in English
• There might be occasionally a need to work on weekends or cover other shifts so a certain level of flexibility is a plus.

• Work with the leap-ahead technologies in a leap-ahead company.
• You can work remotely from your own home or equivalent.
• We provide you a competitive salary, best tools to do your job and awesome colleagues!